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Guestrategy Privacy Policy

Guestrategy » Privacy Policy

Privacy Policy

1. Introduction

Welcome to Guestrategy! We’re a digital marketing agency passionate about helping businesses thrive in the online world. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, guestrategy.com, or engage with our services.

Transparency is our top priority. We believe you deserve to understand what data we collect and how we use it to deliver exceptional service and personalized experiences. This policy reflects our commitment to data privacy and compliance with applicable US laws, including the California Consumer Privacy Act (CCPA).

Please take a moment to review this policy carefully. By using our website or services, you agree to the terms outlined herein. If you have any questions or concerns, please don’t hesitate to contact us.

2. Information We Collect

We collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII).

PII: This is information that can directly identify you, such as:

    • Contact Information: Name, email address, phone number, mailing address
    • Business Information: Company name, website URL, industry
    • Demographic Information: Age, gender, location (optional)
    • Other Relevant Information: Based on your interactions with our services, this may include project details, feedback, and communication preferences
We collect PII in various ways:
    • Forms: You may provide information when you fill out contact forms, subscribe to our newsletter, or request a quote.
    • Direct Communication: We may collect PII through email, phone calls, or other direct interactions.
    • Third-Party Services: Depending on your interactions, we may receive information from third-party services you authorize, such as social media platforms or analytics tools.
NPII: This is information that cannot be directly linked to you, such as:
    • Website Usage Data: IP address, browser type, operating system, device information, referring URLs, page views, clicks.
    • Analytics Data: Information collected through cookies and other tracking technologies to understand user behavior and improve website performance
We collect NPII automatically through your use of our website. This data helps us personalize your experience, improve website functionality, and analyze website traffic.

3. Use of Information

We use the information we collect for the following purposes:

    • Deliver Services: To provide requested services, such as marketing consultations, campaign development, and website optimization.
    • Communicate with You: To send you updates about our services, respond to inquiries, and provide relevant marketing information (with your consent).
    • Improve Website Experience: To personalize your website experience, analyze user behavior, and improve website functionality.
    • Conduct Analytics and Research: To understand user trends and preferences, and to develop new services and improve existing ones.
    • Comply with Legal Requirements: To fulfill legal obligations, such as responding to court orders or subpoenas.
We never share, sell, or rent your PII to third-party advertisers or marketers without your explicit consent.

4. Data Sharing and Disclosure

We may share your information in limited circumstances:

    • Third-Party Service Providers: We may share your information with trusted service providers who help us operate our website and deliver our services, such as website hosting providers and email marketing platforms. These providers are bound by strict confidentiality agreements and may only use your information for the specific purposes authorized by Guestrategy.
    • Legal Requirements: We may disclose your information if required by law, such as in response to court orders, subpoenas, or other legal processes.
    • Business Transfers or Mergers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or operator. We will provide you with notice and choices regarding your information before any such transfer occurs.
    • With Your Consent: We will share your information with other third parties only with your express consent.

5. Data Security and Retention

We take your data security very seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We also regularly review our security practices and update them as necessary.

We retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We will then dispose of your information in a secure manner.

6. User Rights and Choices

We understand you have control over your personal information. You have the following rights:

    • Access: You have the right to access and review your PII and NPII we hold.
    • Correction: You can request correction of inaccurate or incomplete personal information.
    • Deletion: You may request deletion of your PII under certain circumstances.
    • Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.
    • Withdraw Consent: You can withdraw your consent for the use of your PII at any time.

    To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 45 days.

    7. Cookies and Tracking Technologies

    Please refer to the Cookie Policy for more information on this section.

    8. Children’s Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately and we will delete it from our records.

    9. International Data Transfers

    If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers are located. These countries may have different data protection laws than your own country. By using our website or services, you consent to the transfer of your information to the United States and other countries.

    10. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Please review this policy periodically for the latest information.

    11. Contact Information

    If you have any questions or concerns about this Privacy Policy, please don’t hesitate to contact us at:

    We are committed to addressing your concerns promptly and effectively.
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